Business Development Coordinator

ARAG Legal Solutions Inc - Sales
Toronto, Ontario

Please note the location of this position may be either in Vancouver or Toronto.  

Business Development Coordinator

The ARAG Group, a global leader in legal expense insurance operating in 19 countries offers an innovative and comprehensive range of legal expense products and services for brokers, underwriting agents and insurers across Canada. 

As part of our strategy to expand and strengthen our presence across Canada, we are looking for an energetic and creative person to join us as a Business Development Coordinator in Vancouver or Toronto.    

Please note due to strict COVID-19 stay at home orders by the province along with our local government and our commitment to ensuring all employees are safe, our staff members are temporarily working remotely until it is safe to return to the office. 

What will you do?

  • Support our Sales Team in the development of new business while retaining and expanding existing business.
  • Contribute to National Sales targets by contacting brokers to introduce and promote our products and overseeing a small portfolio of brokers.
  • Works closely with our Sales Team to co-ordinate prospect appointments and generate potential leads.
  • Relationship management of brokers, including training of brokers on our products including webinars and go-to meetings.
  • Data entry into CRM system and other database tools as requested.
  • Weekly and Monthly Sales Report generation
  • Liaise with various internal departments such as Underwriting, Marketing, Claims on behalf of the Sales Team
  • Handle general customer enquiries by either phone or email and act as a primary point of contact
  • Various project work as needed
  • Travel and attendance at various industry and networking events to resume once local restrictions have been lifted due to the current COVID-19 pandemic.

About You:

  • College diploma or university degree or an acceptable combination of education and experience.
  • 1-3 years’ experience in Sales or Customer Service with a good understanding of sales principles and techniques
  • Ability to work both independently and collaboratively within a team environment. 
  • Proactive approach to developing and maintaining relationships with brokers and colleagues. 
  • Comfortable creating a professional rapport with clients and colleagues.
  • High degree of drive and ability to take initiative to get the required work done and meet deadlines.
  • Proficient in Customer Relationship Software tools (Salesforce) and Microsoft Office (including strong Excel skills).
  • Excellent communication and organizational skills with ability to exercise judgment on matters requiring urgent attention.
  • Level I General Insurance License a strong asset or expectation of the successful candidate to obtain the license within first 6 months of employment.

We Offer:

  • Competitive Base Salary including annual bonus plan
  • Generous Employer Paid Benefits Plan
  • RSP matching, Fitness Credit 

For more information about ARAG Legal Solutions Inc. please visit:

ARAG Legal Solutions Inc. is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any assessments and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise the Human Resources Manager if you require disability-related accommodation. 

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